How to Stop Ross and Roberts Bailiffs

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How to Stop Ross and Roberts Bailiffs

Worried about Ross and Roberts Bailiffs knocking at your door? You have more rights than you think. Here is everything you need to know to Stop Ross and Roberts Bailiffs today.

We’ve helped thousands of people across the UK stop bailiffs going any further and reduce unaffordable debt

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Ross and Roberts Bailiffs at your door? Don't panic.

You do NOT have to let them in. Read on to understand your rights before you do anything.

Written By Bailiff Help Editorial Team
Last Updated: 22 April 2026

Who Are Ross and Roberts Bailiffs?

Ross and Roberts Enforcement Agents, formerly referred to as bailiffs, possess a certificate granted by a county court judge, authorising them to undertake enforcement actions.

The debts Ross and Roberts collect include council tax arrears, business rates, parking penalty charge notices, commercial rent arrears, utility bill arrears, and court fines. They are also authorised High Court Enforcement Officers, meaning they can enforce High Court judgments including employment tribunal awards, orders for possession, and commercial rent arrears recovery. They also have a sister company called Credit Security, which handles sundry debts including overpaid housing benefit and former tenant arrears.

In 2024, Ross and Roberts became part of the ColX Group alongside Equita, Jacobs Enforcement, and Stirling Park, forming one of the UK’s largest enforcement operations working with over 332 local authorities.

Ross and Roberts agents are certificated enforcement agents and must follow the Taking Control of Goods Regulations 2013. They have to follow a strict process before taking any action, and that process gives you time and rights to act.

01

Notice of Enforcement

Ross and Roberts Bailiffs must give you at least 7 days written notice before visiting. No notice, no valid visit.

02

Controlled Goods Agreement

On a first visit they can only list your belongings. They cannot remove anything.

03

Fixed Fee Schedule

Fees are set by law. Compliance costs £75, enforcement costs £235. They cannot charge more than this.

Can Ross and Roberts Bailiffs Force Entry?

This is one of the most searched questions about Ross and Roberts and the answer matters before you do anything else. Many people open the door out of fear, not realising they do not have to.

Short Answer

In most cases, no. Ross and Roberts cannot force entry into your home for council tax, parking fines, or most civil debts. They can only enter through an open or unlocked door, or if you invite them in.

For most civil debts including council tax, business rates, and parking fines, Ross and Roberts cannot force entry into your home on a first visit. They can only enter through a door or window that is already open or unlocked. This is known as peaceful entry.

There are limited exceptions. If Ross and Roberts have previously been inside your home and made a Controlled Goods Agreement, they may be permitted to return. As authorised High Court Enforcement Officers, Ross and Roberts also have broader powers when enforcing High Court writs and commercial debts, which may include access to commercial premises.

If you are unsure what type of debt Ross and Roberts are collecting, ask them to post the Notice of Enforcement through your letterbox and call us before you do anything else.

Your Rights When Facing Ross and Roberts Enforcement

Knowing your rights is the most powerful thing you can do when Ross and Roberts are involved. The law is on your side.

You can keep your door closed

Ross and Roberts cannot force entry on a first visit for civil debts. Do not open the door. You are not legally required to.

They cannot visit outside hours

Ross and Roberts are not permitted to visit before 6am or after 9pm. Any visit outside these hours is unlawful.

Essential items are protected

They cannot take items needed for work (up to £1,350), basic furniture, children's belongings, or medical equipment.

Ask for ID and paperwork

Always request their enforcement agent certificate and the notice of enforcement. They must show these by law.

Vulnerable people have extra protection

If you or someone in your home has a serious illness, disability, or mental health condition, Ross and Roberts must make reasonable adjustments. We can help you use this.

How Can We Help You Stop Ross and Roberts Debt Collection

Ross and Roberts Bailiffs can only take action within strict legal limits but without quick action, they may still visit your home and take your belongings. If you’ve received a letter, call, or visit from a bailiff, we can step in today to protect you.

Debts You Could Write Off

Council Tax Arrears & Bailiff Action
Credit Cards, Overdrafts & Personal Debt
Store Card & Catalogue Debts
Court Summons Or CCJs
Utility Bills Arrears
Payday Loans

If any of these apply to you, you may be able to write off upto 75% of what you owe

When Should You Get Help

You've recieved a Notice of Enforcement
Bailiffs contacting you by phone
You've Had A CCJ Or Enforcement Warning
You have had goods threatened with removal
Worrying About What Happens Next
Cant pay repayment plans set by them

If any of this sounds familiar, act now to protect yourself and your income

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Ross and Roberts Bailiffs Came To My House What Should I Do?

These three simple steps are designed to help you stay calm, stop bailiff action, and protect your rights before things go any further.

DON'T SIGN ANYTHING

No Matter How Much The Bailiff Pushes You To Sign Something DO NOT SIGN anything till you speak to us

DO NOT LET THEM IN

Do Not Feel Pressured To Allow The Bailiff In Your Home, You Are Under No Obligation To Let Them In

Contact Bailiff Help

Stop Bailiff Action

We Handle All Bailiffs

How Can We Help You Stop Ross and Roberts Enforcement Agents

Bailiffs can only take action within strict legal limits but without quick action, they may still visit your home and take your belongings. If you’ve received a letter, call, or visit from a bailiff, we can step in today to protect you.

We Can Help You:

Stop Or Pause Visits From Bailiffs
Negotiate One Payment To All Debts Per Month
No Obligation Assessment To Find Your Solution
Protect Your Goods From Being Taken
Stop Any Further Action From Bailiffs
Stop Stress And Worry About Bailiffs

Get Bailiff Help Now Enquire Below

What Bailiff Action Have You Received?

First Name

Surname

Mobile Number

We Can Help You Manage Most Kinds of Unsecured Debt, Including:

Frequently Asked Questions About Ross and Roberts Bailiffs

Can Ross and Roberts bailiffs take my car?

Yes, in some circumstances. If your vehicle is parked outside your property and is not on hire purchase or displaying a disabled badge, Ross and Roberts may be able to clamp or remove it without entering your home. A car on finance is fully protected. Contact us immediately if Ross and Roberts are threatening your vehicle.

What happens if I ignore Ross and Roberts bailiffs?

Ignoring Ross and Roberts will not make the debt go away and will make your situation worse. If you do not respond to their Notice of Enforcement they will visit your home, and if they gain peaceful entry they can list your goods. Enforcement fees are added at each stage. As part of the ColX Group, Ross and Roberts have significant resources to pursue debts. Contacting us early gives you far more options.

Are Ross and Roberts part of a larger group?

Yes. In 2024, Ross and Roberts became part of the ColX Group, which also includes Equita, Jacobs Enforcement, and Stirling Park. The group works with over 332 local authorities across the UK, making it one of the largest enforcement operations in the country. Your rights remain exactly the same regardless of which company within the group contacts you.

How much can Ross and Roberts charge in fees?

For standard enforcement, fees are fixed by law at £75 for compliance and £235 for an enforcement visit. For High Court enforcement, the fee structure is different and percentage-based. If Ross and Roberts are acting as High Court Enforcement Officers, ask for a full written fee breakdown before making any payment.

Can Ross and Roberts enter if only my children are home?

No. Ross and Roberts cannot enter a property if only children under 16 are present. This is a specific protection under the Taking Control of Goods Regulations 2013. If this has happened, it is a serious breach and should be reported to us immediately so we can help you make a formal complaint.

You can visit the Money Helper website to find out more about managing your money and to get free advice, they are an independent service set up to help people manage their money

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